Tag Archives: Customer Service
Browse speaking-focused ESL lesson plans on Customer Service. EnglishCurrent's growing lesson bank features intermediate to advanced conversation lessons with vocabulary exercises and communicative speaking activities.
The Worst Seat on the Plane (Advanced Lesson) · March 13, 2026
Based on a complaint letter read by Alan Carr, this advanced ESL lesson explores air travel, passenger rights, and complaining in English.When Ordering Food Gets Complicated (Upper-Intermediate Lesson) · January 10, 2026
A B2/C1 ESL lesson on dining out, ordering food, and awkward restaurant situations, with vocabulary, roleplays, and speaking activities.Trends in Customer Service (Upper-Intermediate Lesson Plan) · November 7, 2022
An upper-intermediate lesson on trends in customer service & customer experience (chatbots, self-checkouts, etc.) for EFL conversation class.Trends in Customer Service (Advanced Lesson Plan) · November 3, 2022
An advanced lesson on trends in customer service & customer experience (chatbots, self-checkouts, etc.) for EFL conversation class.