Tag Archives: Etiquette

A lesson on etiquette tips for visiting Japan. The lesson includes speaking and vocabulary activities for conversational ESL class.

A YouTube video-based lesson on etiquette tips for visiting Japan. The lesson includes speaking and vocabulary activities for C1/C2 ESL.

ESL/EFL Level: Upper-intermediate Lesson Topic: Trends in customer service and experiences in the last decade Skill Focus: Speaking, Reading, Vocabulary Approximate Class Time: 1.75 hours Lesson Plan Download: customer-service-upper-intermediate-lesson-112022.docx Lesson Overview: Trends mentioned in the reading passage include chatbots, self-checkout machines, tip creep, feedback fatigue, a focus on empathy, and digital payments. Post-reading activities include a […]

An advanced lesson on trends in customer service & customer experience (chatbots, self-checkouts, etc.) for EFL conversation class.

Lesson on cultural shock & cultural differences in the United States, Canada, & Mexico for intermediate conversational English class.

Lesson on cultural shock & cultural differences in the United States, Canada, & Mexico for upper-intermediate conversational English class.

Lesson plan on cultural differences & culture shock in the United States, Canada, & Mexico for advanced conversational English class.

Advanced lesson plan on etiquette and manners. Includes ten etiquette scenarios for discussion.

Upper-intermediate lesson plan on etiquette and manners. Includes etiquette scenarios for discussion.

Intermediate lesson plan on etiquette and manners. Includes ten etiquette scenarios for discussion.